Privacy Policy

Evara by Sree operates this website and related services to provide customers with a curated shopping and browsing experience (the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our Services, make a purchase, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

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1. Personal Information We Collect​

When we use the term “personal information”, we mean information that identifies or can reasonably be linked to you. This does not include anonymous or de-identified data.

Depending on how you interact with our Services and as permitted by applicable law, we may collect the following categories of personal information:

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a) Contact Information​

• Name

• Billing and shipping address

• Phone number

• Email address

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b) Payment & Transaction Information​

• Payment method details (processed securely via third-party payment providers)

• Transaction confirmations

• Order history and purchase details

Note: We do not store full card or banking details on our servers.

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c) Account Information​

• Login credentials (if applicable)

• Preferences and settings

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d) Order & Shopping Activity​

• Products viewed, added to cart, purchased, returned, exchanged, or cancelled

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e) Communications​

• Information you provide when contacting us via email, forms, or customer support

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f) Device & Usage Information​

• IP address

• Browser type

• Device information

• Pages visited and interaction data

• Cookies and similar tracking technologies

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2. Sources of Personal Information​

We may collect personal information from:

• You directly (when placing orders, contacting us, or filling forms)

• Automatically through cookies and website analytics

• Service providers who help operate our website and Services

• Third-party partners involved in payments, delivery, or analytics

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3. How We Use Your Personal Information​

We use your personal information for the following purposes:

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a) To Provide and Improve Our Services​

• Process orders and payments

• Deliver products

• Manage returns and exchanges

• Maintain customer accounts

• Personalize your shopping experience

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b) Marketing & Promotions​

• Send updates, offers, and promotional messages (email or SMS)

• Show relevant advertisements based on your interactions

You can opt out of promotional communications at any time.

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c) Security & Fraud Prevention​

• Protect accounts and transactions

• Detect and prevent unauthorized or fraudulent activity

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d) Customer Support & Communication​

• Respond to inquiries

• Provide order updates and service notifications

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e) Legal & Compliance Purposes

• Comply with applicable laws and regulations

• Enforce our terms and policies

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4. How We Share Personal Information​

We may share your personal information only when necessary, including:

• With service providers (payment processors, shipping partners, website hosting, analytics, and customer support)

• With marketing partners for promotional and advertising purposes

• When required by law, legal process, or government request

• During business transfers, such as mergers or restructuring

All third parties are required to protect your information and use it only for authorized purposes.

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5. Third-Party Websites & Links​

Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

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6. Children’s Privacy​

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can delete it.

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7. Data Security & Retention​

We take reasonable measures to protect your personal information. However, no online transmission or storage system is completely secure.

We retain personal information only for as long as necessary to:

• Fulfill orders

• Provide Services

• Meet legal or regulatory requirements

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8. Your Rights & Choice​

Depending on applicable laws, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request the deletion of your personal information

• Opt out of marketing communications

To exercise these rights, please contact us using the details below.

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9. International Data Transfers​

Your information may be processed or stored outside your country of residence. When this occurs, we ensure appropriate safeguards are in place as required by law.

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10. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised December 28, 2025, date.

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11. Contact Us​​

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:

Evara by Sree
Email: sridevisathyan@gmail.com
Location: Kozhikode, Kerala, India